Sunday, September 24, 2017

New Checklist Guides B2B Marketing Automation Platform Purchases

Four Quadrant this week released its Marketing Automation Buyer's Checklist for companies seeking to purchase a B2B marketing automation platform, or MAP. The checklist has eight major categories for evaluation and...

The Vision Thing

Salesforce earlier this year introduced its Einstein Vision capability, an idea with a lot of promise but not a great deal of precedent. Who had applications that could see, and how...

AI Tool Captures and Updates Contacts Automatically

Nimble has partnered with CircleBack, which offers an AI-powered contact capture and cleaning tool that updates contacts and scans business cards automatically. The CircleBack tool captures email signatures in Gmail and...

Oracle's Numbers

Oracle will announce its Q1 revenue and profit numbers after market close on Wednesday. There's more than a little excitement about what might be revealed, specifically if the company can continue...

Apruve Allies with Matrix to Reduce B2B Credit Risk

Apruve last week announced a strategic alliance with Matrix Payment Systems to create a turnkey solution to mitigate the risk of advancing a revolving line of credit to business customers. Under...

6 Reasons You Need CPQ

Many businesses still don't use configure, price, quote software in their routine sales processes. Maybe they don't need it, but for businesses that still cling to spreadsheet-based approaches to track things...

Enterprise SaaS Market Skyrockets: Report

The enterprise SaaS market grew 31 percent year over year, totaling almost $15 billion in revenue in Q2 2017, according to Synergy Research. Collaboration was the highest growth segment. Microsoft is...

5 Ways to Give E-Commerce Shopping That Personal Touch

Shopping online can feel a bit impersonal. It's all about looking at screens and filling virtual carts, and not so much about having a rich experience. Many consumers long for just...

How Brick-and-Mortar Retailers Can Stand Up to E-Commerce

Brick-and-mortar retailers have been finding it difficult to offer pricing that's competitive with e-commerce sites, which have the advantage of massive scope and scale, according to a new Frost & Sullivan...

Rise in Mobile Commerce Fuels Demand for Omnichannel Service

Omnichannel support and communications are becoming essential for brands, as consumers' increasing use of mobile devices to make purchases and access content fuels their demand to be able to connect with...

Ten Billion

Salesforce announced the partial attainment of one of its long-range goals in its second-quarter earnings announcement last week: It eclipsed its goal of a $10 billion run rate. This will be...

Robots May Become Go-To Customer Service Reps

The customer service robot market will be worth $88 million by 2022, according to Tractica. Annual shipments are expected to increase from 2,730 units in 2016 to nearly 4,800 in 2022....

Consumer Technology

Rumor: Apple Has Begun Manufacturing A Siri-Based Smart Speaker

Between June fifth and June ninth, Apple can be internet hosting the Worldwide Builders Convention (WWDC) in San Jose, California. On the occasion, Apple...

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